Babymel Delivery Information

Limited time offer - FREE 48HR Delivery on orders over £30!

Offer valid for UK orders only. Order by 12pm and your order will be recieved within 48hrs. Orders placed between 12pm Friday and 12pm Monday will not arrive until the following Tuesday, this may be extended by a day in the case of public holiday. 

Standard Delivery - Free over £30


Get FREE DELIVERY on your Babymel order over £30. Offer valid for UK orders only deliveries.


Delivery is £2.95 if you spend under £30. Delivery will be by
DPD for all bags and by Royal Mail for all other items. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery. 


If you are likely to be out when the delivery arrives, you can specify an alternative delivery address during the order process. Please contact us at info@babymel.co.uk if you need assistance with this.


 Next Day Delivery - UK Only - £8

We offer next day delivery for UK postal address with a cost of £8 if you order is placed before 12pm on the day of purchase*. If orders are placed on a Saturday, orders will not arrive until the following Monday. However, if an order is placed on a Saturday, the delivery will not arrive until the following Tuesday. 

 *Excluding Northern Ireland and the Republic of Ireland which will be sent on a 2-day delivery service. 

Europe* £10

Cost £10.00. Delivery will be with DPD Classic service.
Please allow 10 working days for delivery. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery.



Rest of the World - £30

Delivery will be Royal mail International Signed For service.

Please allow up to 15 working days for delivery. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery.

 If your parcel contains more than one item you may be required to pay additional postage due to the increased weight of our parcel. If this occurs we will contact you directly.

 Norway & Switzerland - £25

Cost £25.00. Delivery will be with DPD Classic service.

Please allow 10 working days for delivery. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery.

 

British Forces postal addresses

We can deliver to all BFPO addresses for standard UK charges. Please contact us at info@Babymel.co.uk if you need assistance with this.

 


 

Order Confirmation

Once we have received your order, we will send you a confirmation email to the address provided. This will contain your order number and details of your purchase(s). This email is only an acknowledgement that your order has been received, it is not an acceptance by us of any offers to purchase.
Once you receive the order despatch email this will act as confirmation that your item(s) have been sent. This is the point when we have agreed to a contract with you. We reserve the right to refuse any order prior to despatch.

 

Our Guarantee

Here at Babymel, we believe in all of our products and hope you are as delighted with them as we are.

Our products are covered by a one year warranty from the day they were bought, when used under normal conditions and for the purpose intended. This warranty covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect, normal wear and tear. For any manufacturing defects within this timeframe, repairs will be paid for by Babymel. 


Returns

You can return goods free of charge for any reason in an unused condition within 30 days of receipt for a full refund or exchange. All orders over £25 include a free return or exchange form. We do not provide a free returns service for overseas customers. Please follow return procedure here for more information. This guarantee does not affect your statutory rights.

 


   

CONTACT US 

 

Can't find what you need? Get in touch with our friendly customer care team who will be happy to help...

 

Tel: +44 (0)207 284 2252

 

Monday - Friday 9.00am to 5.00pm GMT

 

Email: info@Babymel.co.uk

 
 

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BABYMEL VAT NUMBER (BAGS THAT WORK LTD): 894208401